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Head of Operations, London and home, ££

  • New
  • London
  • ££ USD / Year
  • Salary: ££

Gail Kenny Executive Recruitment

We are looking for a highly experienced Operational Leader experienced in Group travel or Adventure.

We are looking for a highly experienced Operational Leader experienced in Group travel or Adventure.

You will be responsible for driving forward the growth of the Product/Customer Operations, managing and developing a portfolio of tours.

The role requires extensive experience in product development, competitive buying and working with hotels, DMC’s activity providers and wholesalers.

Leading a differentiated product range, you will own the supplier costs and relationships, guiding the business strategy and take responsibility for all crisis management, health & safety and operational excellence.

Working with the senior team, you will pay a key part in the continued growth and scaling of a unique brand with a strong customer proposition.

Strong on leadership, you will help shape a high performing team and values led culture, providing a best in class experience.

This role needs someone who can hit the ground running, 10+years experience in a similar role within the travel industry. An entrepreneurial and operational mindset, passionate about adventure travel and product innovation.

Open minded, a self starter, the role offers a flexible first approach with a mix of London & home based working.

Are you ticking these boxes?

Experienced Operational expert within the travel industry
Group/Adventure experience
Vision and drive to scale an Operation

Do these tick your boxes?

Innovative brand and product
Part of a fast growing team
Senior level product and customer focused Operations role

Your contact for this job is Laura Davis

With extensive sales and marketing experience within the Travel Industry, I’ve worked for Global Airlines, Specialist Tour Operators and Travel Retailers, within Sales, Marketing and Leadership roles.

I work with the Gail Kenny team on senior roles across Marketing, Sales, Commercial, Digital and Technology.

A champion of flexible working, diversity and well being in the workplace.

Laura Davis


Contact Laura about this job
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