Call Centre Manager

  • new
  • London
  • Posted 2 weeks ago
  • Salary: £50K-£60K DOE

Gail Kenny Executive Recruitment

A global search metasearch business is looking to appoint a Call Centre Manager to lead the call centre teams.

A global metasearch business is looking to appoint a Call Centre Manager to lead the call centre teams. You will develop and drive customer experience to ensure consistency of quality and service. This is a hands on role which will focus on changing, shaping and streamlining processes. The successful candidate will have experience in change management and customer experience with a proven ability in improving call centre efficiencies and quality levels.

Due to the high amount of interest that we receive for each of our roles, we unfortunately cannot respond to each application individually. Therefore only successful applicants will be contacted.

Reference Number: BP100717

Are you ticking these boxes?

Call Centre Management Experience

Change Management Experience

Experience of implementing operational processes

 

Do these tick your boxes?

Central London Location

Growing Business

Autonomy

Your contact for this job is Berni Pini

Berni

I’ve been recruiting for four years now as the dedicated consultant focused on Product, Commercial, Marketing and Operations roles at mid management level.

Berni Pini
Senior Consultant
T: 020 73576614

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