Candidate Charter

Mission statement

Gail Kenny Recruitment (part of Gail Kenny Group), are experts in travel sector recruitment. We endeavour to work with our candidates, helping them to realise their potential and enabling them to secure the best possible role for their future career development.

Your career is a journey and the decisions you make will ultimately have a bearing on your future success. Gail Kenny Recruitment is committed to providing you with a long term solution to help you develop and advance your professional career within the travel and hospitality industries. We aim to be the one company that helps you find the right path at every turn.

Our Values

• Passion – we are passionate about the travel industry and everything we do to help our candidates find the right roles for them.

• Integrity – we offer a fully confidential service to our candidates, you can rest assured your details will not be discussed with anyone outside of our consultants and your details will only be sent to potential employers once we have received your permission.

• Consultative – we will not constantly bombard you for roles in which you have no interest. We will meet with you to discuss your career objectives and ensure that any roles we approach you about are relevant to your skills and requirements.

• Honesty – we will be open and honest with you at all times, providing you with constructive feedback on everything from your CV to post interview feedback.

• Confidentiality & Trust – we are the most trusted recruiter and are renowned for being discreet.

Our commitment to you

From the point you send in your CV we will work with you to ensure your experience in looking for a new role is second to none by:-

• Carrying out an honest assessment as to the suitability of your application to be added to our talent bank
• Holding an initial face to face meeting with you to go through your CV, your goals & objectives
• Contacting you as soon as we have a role that may be of interest to you
• Ensuring that you are happy for us to send your CV to prospective employers
• Supplying you with a full brief on the company and role prior to your interview
• Ensuring you have full details on interview times and location as well as (where we can) an overview of the person/persons conducting the interview
• Employing the utmost discretion when contacting you
• Maintaining regular contact during the whole recruitment process

Your commitment to us

To enable us to offer you an exceptional service and to ensure that we are acting in your best interests at all times so, as a candidate, we ask you to agree to the following:-

• To immediately advise us if you have been approached by any other recruitment agency or company in relation to the specific role we are talking to you about
• To immediately advise us if you have been in discussion with any other recruitment agency or company in relation to any other role within that company in the six month prior to the date of our initial contact
• You agree to be exclusively represented by Gail Kenny Executive Search for this specific role and/or any other suitable role within this company for a 12 month period
• You agree to keep the details of the company and the position confidential – this includes not sharing anything online or via social media sites
• You agree that you will not approach the company directly for this or any other role within the company from the date of our initial contact
• You will provide Gail Kenny Recruitment with a testimonial once successfully placed in a role, if asked

Please take a look at ‘Our Responsibilities’ – which outlines our data protection policy and equal opportunities policy.